Fatal error after patch

possumman · **Joined:** 13 Feb, 2012 **Posts:** 13

I just patched from version 1.0.3189 to 1.1.3280, and now I get a fatal error every time I try to load the game. I have tried running as administrator and that doesn't help. Help?

Failed to setup initial search path.

Program : C:\Program Files\THQ\Gas Powered Games\Supreme Commander\bin\SupremeCommander.exe
Cmd line arguments :

Callstack:
Unknown symbol (address 0x004031aa)

Last 100 lines of log...

Running "C:\Program Files\THQ\Gas Powered Games\Supreme Commander\bin\SupComDataPath.lua" failed: PERSONALSHGetFolderPath failed:
stack traceback:
[C]: in function `SHGetFolderPath'
...wered Games\Supreme Commander\bin\SupComDataPath.lua(20): in main chunk

X-Cubed · **Joined:** 24 Dec, 2008 **Posts:** 3184

Try going into your game's user data folder (by default it was in [your username]\AppData (or Application Data if XP)\Local\Gas Powered Games\Supreme Commander) and deleting a file called game.prefs. Note that AppData is a hidden folder in Vista/7. This might solve your problem.

If the folder does not exist, try going to your Documents/My Documents folder\My Games\Gas Powered Games\Supreme Commander folder and seeing if game.prefs is there.

possumman · **Joined:** 13 Feb, 2012 **Posts:** 13

Thanks, but it didn't work. Still getting the same error message.
Any more ideas?
Is there a way to uninstall the patch without uninstalling the whole game? And do I need to restore the game.prefs file?

Thanks!

BulletMagnet

Does your profile (your account in Windows) have any non-standard characters in it?

possumman · **Joined:** 13 Feb, 2012 **Posts:** 13

No, it's just "dan" or something. I'm on Windows 7.

The laptop is a work laptop - will that affect things? All other games have run fine, but maybe some access privilege goes wrong or something?
It has McAfree antivirus on it (which I do NOT understand, can't they use avast?) but can't see any conflict there...

BulletMagnet

I was asking because the information in the error implies there was a problem getting the user profile folders for loading settings and save files.

reddev32

even after patch the the supcomdata.lua does not even get modified that was not right.

only game data and the exe get updated when its been patch paste your SupComDataPath.lua in here so we can have a look.

BulletMagnet

revdev, re-read all the posts again.

reddev32

BulletMagnet wrote:

revdev, re-read all the posts again.

yes but this is after patching.

Did the game work before the patch?

BulletMagnet

Code:

stack traceback:
[C]: in function `SHGetFolderPath'
...wered Games\Supreme Commander\bin\SupComDataPath.lua(20): in main chunk

Means the function SHGetFolderPath was run, and failed so hard that it killed the game.

That function's sole purpose is to fetch the address of the folder where mods, maps, and saves are stored.

If the SupComDataPath was broken, then the function most likely wouldn't run at all, and we'd be presented with a different error message.

Trust me; I've modded my SupComDataPath in both FA and Sup2. That error means the file is fine.

possumman · **Joined:** 13 Feb, 2012 **Posts:** 13

The game worked perfectly before the patch.

So if it's not the SupComDataPath, what is it...?
Should I post what it says just on the off-chance? (I know zero about all this, and really appreciate you guys helping!)

reddev32

possumman wrote:

The game worked perfectly before the patch.

So if it's not the SupComDataPath, what is it...?
Should I post what it says just on the off-chance? (I know zero about all this, and really appreciate you guys helping!)

Yes please post as well as bullet says is true i can't understand after patvhing it fails

possumman · **Joined:** 13 Feb, 2012 **Posts:** 13

Ok, I opened it with notepad and here it is:

path = {}

local function mount_dir(dir, mountpoint)
table.insert(path, { dir = dir, mountpoint = mountpoint } )
end

local function mount_contents(dir, mountpoint)
LOG('checking ' .. dir)
for _,entry in io.dir(dir .. '\\*') do
if entry != '.' and entry != '..' then
local mp = string.lower(entry)
mp = string.gsub(mp, '[.]scd$', '')
mp = string.gsub(mp, '[.]zip$', '')
mount_dir(dir .. '\\' .. entry, mountpoint .. '/' .. mp)
end
end
end

mount_contents(SHGetFolderPath('PERSONAL') .. '/My Games/Gas Powered Games/SupremeCommander/mods', '/mods')
mount_contents(SHGetFolderPath('PERSONAL') .. '/My Games/Gas Powered Games/SupremeCommander/maps', '/maps')
mount_contents(SHGetFolderPath('LOCAL_APPDATA') .. '/Gas Powered Games/SupremeCommander/mods', '/mods')
mount_contents(SHGetFolderPath('LOCAL_APPDATA') .. '/Gas Powered Games/SupremeCommander/maps', '/maps')
mount_dir(InitFileDir .. '/../gamedata/*.scd', '/')
mount_dir(InitFileDir .. '/..', '/')

hook = {
'/schook'
}

protocols = {
'http',
'https',
'mailto',
'ventrilo',
'teamspeak',
'daap',
'im',
}

reddev32

whats your use path to your gam files aka
C:\Users\Danny\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance

possumman · **Joined:** 13 Feb, 2012 **Posts:** 13

All the game files are in
C:\Program Files\THQ\Gas Powered Games\Supreme Commander

That's where teh patch is saved, along with a load of other folders (bin, coderes, fonts, gamedata, etc) along with some files (Data files, Installed.prefs, readme)

reddev32

no i mean like the link i showed you the errors poing to teh path of teh my games in my docs

possumman · **Joined:** 13 Feb, 2012 **Posts:** 13

All I can find is cache and replays, under
C:\Users\dcove\AppData\Local\Gas Powered Games\SupremeCommander

The cache has lots of files with 3189 extensions.... Important?

reddev32

dlete every think in there it may effect it but should not

BulletMagnet

Does your laptop do anything funny with the Documents folder? You said it was a work laptop, so the only thing I can think of is that's getting in the way.

If you want to go to extreme measures, you can always mod-out that SHGetFolderPath and replace it with the actual folder addresses.

Code:

path = {}

local function mount_dir(dir, mountpoint)
    table.insert(path, { dir = dir, mountpoint = mountpoint } )
end

local function mount_contents(dir, mountpoint)
    LOG('checking ' .. dir)
    for _,entry in io.dir(dir .. '\\*') do
        if entry != '.' and entry != '..' then
            local mp = string.lower(entry)
            mp = string.gsub(mp, '[.]scd$', '')
            mp = string.gsub(mp, '[.]zip$', '')
            mount_dir(dir .. '\\' .. entry, mountpoint .. '/' .. mp)
        end
    end
end

mount_contents('C:/Users/dcove/My Documents/My Games/Gas Powered Games/SupremeCommander/mods', '/mods')
mount_contents('C:/Users/dcove/My Documents/My Games/Gas Powered Games/SupremeCommander/maps', '/maps')

--mount_contents(SHGetFolderPath('PERSONAL') .. '/My Games/Gas Powered Games/SupremeCommander/mods', '/mods')
--mount_contents(SHGetFolderPath('PERSONAL') .. '/My Games/Gas Powered Games/SupremeCommander/maps', '/maps')
--mount_contents(SHGetFolderPath('LOCAL_APPDATA') .. '/Gas Powered Games/SupremeCommander/mods', '/mods')
--mount_contents(SHGetFolderPath('LOCAL_APPDATA') .. '/Gas Powered Games/SupremeCommander/maps', '/maps')
mount_dir(InitFileDir .. '/../gamedata/*.scd', '/')
mount_dir(InitFileDir .. '/..', '/')

hook = {
    '/schook'
}

protocols = {
    'http',
    'https',
    'mailto',
    'ventrilo',
    'teamspeak',
    'daap',
    'im',
}

Just double-check that the address I've typed out are correct.

If you try this, SupCom won't like being used on other accounts.

possumman · **Joined:** 13 Feb, 2012 **Posts:** 13

Yeah, the documents folder is weird.

C:/Users/dcove/My Documents/My Games

does not exist on my laptop. My Documents is completely empty (and I mean completely). All my work files are saved to my desktop.

Is this the source of the problem?

reddev32

what operating system do you have now that just not natural at all.

is your laptop part of a company?

BulletMagnet

That very most likely is the cause of the problem!

@revdev, PAY SOME FUGGIN' ATTENTION!

[EDIT:] I'm not sure how you'll be able to get around that. The game automatically saves things in those missing folders, and I've never seen a way to change where they go.

reddev32

BulletMagnet wrote:

That very most likely is the cause of the problem!

@revdev, PAY SOME FUGGIN' ATTENTION!

OF CAUSE IT IS. I KNOW THAT

ifs its part of a domain companys don't use local user paths anymore that could be the problem

possumman · **Joined:** 13 Feb, 2012 **Posts:** 13

Could I create folders called My Games, etc? (Probably a noob question, but worth checking!)

It's a company laptop that I have with me 24/7. Under C:\Users there are various folders for various IT staff and technicians, but I'm the only person who ever actually uses it.

BulletMagnet

Worth a shot.

Fatal error after patch

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