My buddy who has just got SC2 gets this error below...



I am at a loss what to do? Searches have found nothing that works. Anyone else had this problem and figured it out?...

Specs:
Win XP sp3
7800 gtx, Vid Drivers are up to date.
Intel P4 3.4 ghz
2 GB memory
Direct X 9c

Thanx for your help guys...

Moving this to the SupCom2 Tech Support forum.

Mike

I am also experiencing this error. SupCom 2 worked at release on this computer. Now it produces the commit failure:2.

Running: Windows XP Professional Service Pack 3
Intel Core2 CPU @ 2.93GHz (2 CPUs)
4 Gigs of Ram

-Gebji-

Well Square Enix replied back to him. From the supprt email he submitted. Told him to update sound and video drivers. Which he did for sound. But video was up to date. So he just redownloaded and reinstalled. Still didn't work or solve the problem. Has the same error message...
XP SP3 installed on his PC...

try runing steam as an admin and then run the game if that fails try deleting game.prefs @ the following location ~ C:\Documents and Settings\Danny\My Documents\My Games\Gas Powered Games\Supreme Commander 2

One BIG problem with this solution, sir. He's not running Windows Vista or Windows7. He is running Windows XP SP3. This is posted in the specs. I guess you read it to fast...lol...

The rest of the solution he could try..

C:\Documents and Settings\Danny\My Documents\My Games\Gas Powered Games\Supreme Commander 2 that is the xp user path. win 7 and vista is different

Did not work. There is no game.prefs or folder. He has installed and reinstalled 3 times now. Verified files with steam. I can't seem to figure this one out...Thanx Again for helping...

game.pref isn't supposed to be there.

instead, look for it in;



[PS:] copy-paste that to the address bar, and it should work regardless of your username.

Hehe opps

I also have no Game.pref anywhere on my computer, and the recent update hasn't resolved the commit failure: 2 error.

I have also reinstalled twice, verified the files via Steam. Even launching the SupCom2.exe outside of Steam continues to produce the error.

Other than upgrading to Windows 7, any suggestions?

Video and Sound drivers are up to date.

-Gebji-

Try downloading and isntalling this ms update for directx

http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

You do have a Game.prefs file, since you said, that the game worked on release.
The Game.prefs is located hereunder Windows XP and hereunder Windows Vista/7.

Keep in mind that those are hidden folders.

there are 2 or 3 folks at the Steam forums with the same Commit Failure message. If/when a solution is found for this in this topic, if anyone can, please hit the steam forum topic here and spread the love:

http://forums.steampowered.com/forums/s ... ?t=1294002

I've turned on hidden files and cannot find the specified file in the place that you suggest for XP. I searched my computer and found the supreme commander folder inside a folder for steam.

My drivers are all up to date so I am at a complete loss as to what the issue is.

Okay he looked up the file under the new instructions. Still no folder exist or file. DirectX updated and still problem presists...

This looks more like a problem with Steam. What applications are running in the background?

you need to look in the forged alliance folder it's self to find the game.prefs

At this point I have a hunch that you should try disabling any antivirus or anti-malware applications you may have running, and ensure that you are running as an administrator when you first try to trigger the game.

This is especially important the first time you run version 1.15.

If you try this, please report back here with your findings, good or bad.

- Servo

Servo, do the old problems of statically linked files still exist with Sup2? a bunch of issues came up because FA was linked differently to vanilla.

Turn off anti virus programs has no effect.

YOU NEED to go into the forged alliacne folder to find game.perfs

@reddev32: this is the Supreme Commander 2 forum

and? it still is a problem

MAKE SURE YOU DELETE ALL SUPCOM 2 FILES and let steam reinstall it and after the steam install run this file below
http://www.microsoft.com/downloads/deta ... 6652cd92a3

this may solve the problem and steam a f**cking s**t program that causes hell with your system

I've tried uninstalling SC 2 and steam, reinstalling both and installing Direct X as well as all of the other issues which you guys have suggested, none of them seem to be working.

As far as the drivers go I've identified two issues (which may or may not be related).
To update my "Sound Blaster X-Fi Xtreme Audio" driver any further it requires an update from Nvidia, which I can download no problem but it refuses to install, it just comes up with the installation page then disappears without actually doing anything.

It also appears that I need to update my (7) PCI Standard RAM Controller, which again I can download the driver for (NForce) but it seems this doesnt work on XP and is only suitable for Windows Vista.

I therefore think that this issue may be related to these driver problems which are only solvable by having Vista, and therefore perhaps this game is not playable on XP as I seem to have no problem playing it on my other computer with Vista installed (it loaded first time).