Hi,

Updated the earlier given information guide to be more user friendly and so people can get straight to the information instead of digging through the thread:

Not 100% Working:

1. Go to http://api.home or http://192.168.1.254 in your prefered web browser to access the Home Hub configuration manager
2. On the left menu, click on Advanced
3. On the right of the page click Continue to Advanced... and use the username admin and password admin
4. When loaded, on the left, look for Application Sharing and click it
5. When loaded, look for the paragraph mid way down the page reading: If the game or the application you are looking for does not exist, click here to create it (you will be asked for game or application details), then click the Click Here text
6. In the name text box, enter SupremeCommander and below, make sure the radio button is selecting Manual Entry of Map Ports, then click Next
7. Now, at the bottom of page with the table, enter the following, Protocol: Any, Port Range: 6112 to 6112, Translate to: [Leave Blank], Trigger Protocol: Any, Trigger Port: [Leave Blank], then click Add
8. Now, at the bottom of page with the table, enter the following, Protocol: Any, Port Range: 9103 to 9103, Translate to: [Leave Blank], Trigger Protocol: Any, Trigger Port: [Leave Blank], then click Add
9. Now, at the bottom of page with the table, enter the following, Protocol: Any, Port Range: 30340 to 30340, Translate to: [Leave Blank], Trigger Protocol: Any, Trigger Port: [Leave Blank], then click Add
10. Now, at the bottom of page with the table, enter the following, Protocol: Any, Port Range: 30341 to 30341, Translate to: [Leave Blank], Trigger Protocol: Any, Trigger Port: [Leave Blank], then click Add
11. Now, at the bottom of page with the table, enter the following, Protocol: Any, Port Range: 30350 to 30350, Translate to: [Leave Blank], Trigger Protocol: Any, Trigger Port: [Leave Blank], then click Add
12. Now, at the bottom of page with the table, enter the following, Protocol: Any, Port Range: 30351 to 30351, Translate to: [Leave Blank], Trigger Protocol: Any, Trigger Port: [Leave Blank], then click Add
13. Now, on the left, click Application Sharing again
14. On the right, click the drop-down list, and look for the SupremeCommander entry, select it, then to the right, click the drop-down, and select the entry of your computer name, then click Add

If the above does not work, try the following which is working for most people:

100% Working:

1. Go to Start > Run (Vista Users Hold Windows Key and Press R)
2. Type cmd and press Enter or OK
3. Type telnet 192.168.1.254 or replace with correct IP if different from default
4. Enter your Username and Password (By Default they are both set to admin on the Hub)
5. Then type the following exactly as shown below and press Enter after typing the 0
   Code:
   :connection bind application=CONE(UDP) port=0
6. Now type the following and press Enter:
   Code:
   saveall
7. Go to http://api.home or http://192.168.1.254 in your prefered web browser to access the Home Hub configuration manager.
8. On the left menu, click on Advanced.
9. On the right of the page click Continue to Advanced... and use the username admin and password admin.
10. When loaded, on the left, look for System and click it
11. When loaded, on the left, look for Restart and click it
12. When loaded, on the right click the button saying Yes, restart my BT Home Hub
13. Wait for the Hub to reboot and establish connections

Note: Users suffering from poor ping or lag, please follow these instructions:

1. Follow steps 1 - 5 from above
2. Then type the following exactly as shown below and press Enter after typing the 0
   Code:
   :connection appconfig application=CONE(UDP) timeout=0
3. Now type the following and press Enter:
   Code:
   saveall
4. Go to http://api.home or http://192.168.1.254 in your prefered web browser to access the Home Hub configuration manager.
5. On the left menu, click on Advanced.
6. On the right of the page click Continue to Advanced... and use the username admin and password admin.
7. When loaded, on the left, look for System and click it
8. When loaded, on the left, look for Restart and click it
9. When loaded, on the right click the button saying Yes, restart my BT Home Hub
10. Wait for the Hub to reboot and establish connections

Note: Windows Vista users, you have to install and enable the Telnet feature, as it was removed to save space on the default install.

1. Go to Start > Control Panel
2. On left click Classic View
3. Programs and Features
4. On left Turn Windows Features On or Off
5. In the list Scroll down to Telnet Client and Tick the box and press OK

Thanks, Andrew.

I assumed it was just me or a problem with my PC

yes m8y it seems like the NAT side of the homehub is having probs with it been symetrical and makes it even worse when 2 peeps are on BT homehubs
reading some places they have been trying to change it to cone ?
using telenet throu the back door
some peeps are putting there PC on DMZ but this is messing around with the voip phone
after my experiance with BT the other day saying they cannot support anything on the homehub other than default settings i think is unprofessional for a company as big as BT, not being able to fully support there equipment, yes that come straight out of a supervisors mouth ,unbelievable
as a side note just search these forums and google for port forwarding and NAT issues with the Homehub you will need to put loads of time aside to look and read!

sorry for my whinging peeps

takecare and good luck

Hi bud,

Just had a conference call with ops managers and Thomson, Home Hub makers, they are aware of the extreme amount of issues arising by their current implementation of NAT.

They are currently rolling out a BETA update to 1000 BT employees to test, before releasing it to the customer base, typical not just bad enough to work for them, I have to test stuff too .

If you want to check when you receive the automatic update, then go to your web browser, and make sure on the bottom left that the version displayed is above v6.2.2.6.


Obviously, because of its nature, that would be classed as hacking which I for obvious reasons, can't comment on. But telnet is just a text-based browser, so you can't or shouldn't be able to change anything there that isn't found when visiting api.home in your web browser. And as far as I know, there is no way to enable or disable or change the implementation on NAT used.


This, in general should work, if you only put a certain range of IP's in the DMZ with the exception to the VOIP address used in the Home Hub.


Unfortuantely, the BT Total Broadband team in india do not get the relevant training to support such changes to the Home Hub, however, trying calling the BT Vision desk and asking to speak to someone for Broadband support, make sure to say you have Vision or they will transfer you to india. Vision is my team and you will be supported by one of the twenty agents I have. Call 0800 800 900 for this, and its not even 0845 .

I'll keep posting updates when I get them.

Hi,

This information has been moved to the first post at the begining of the thread.

You can view it here in a new window.

Thanks, Andrew.

thanks for the info andy, ive done as you suggested with the homehub but it seemed to hang halfway through?
the green status bar at the bottom only went halfway.
how long should it take to complete?

many thanks Dave.R

Only port 6112 UDP should be forwarded (at least for custom GPGnet games) as this is the only port receiving inbound connections. The other ports you are mentioning are only receiving replies to outbound connections which are handled by NAT.

Anyway, due to the strange network implementation in GPGnet/SupCom, the port forwarding only makes a difference if the router does not change source port on outbound connections. This is easily tested with NowakPL's conntest tool which can be found here: http://supcom.hacked.in/stuff/conntest.zip

If the first output line from the tool says anything else than "Connecting to test server ... OK, source port is 6112" then forwarding of port 6112 will not solve any problems.

Connecting to test server ... OK, source port is 64155.
Port 64155 forward test A ... ERROR, no packets received!
Port 6112 forward test A ... ERROR, no packets received!
Port 64155 forward test B ... ERROR, no packets received!
Port 6112 forward test B ... ERROR, no packets received!
NAT traversal test A ... ERROR, no packets received!
NAT traversal test B ... ERROR, no packets received!
NAT traversal test C ... ERROR, no packets received!
Tests complete.
this is what my contest said after i ran it

OK. Then andyr2005's instructions will not work for you. Forwarding port 6112 will make no difference at all.

is that because i wasnt running gpg at the time i just ran that test in desktop?
also i cant seem to get into hub manager anymore, should i try reseting the hub?

sorry if i sound nooby i know very little about how broadband actually works etc lol

p.s. the link in the instructions doesnt work for me either now but it did 2 days ago?

No, actually you must not be logged into GPGnet when doing the test. So you did it just right.

The problem is in the way your router works (or your "hub" as BT apparently calls it, even though that is a completely different animal).

When conntest sends a packet to the server, this packet will be sent from your port 6112 - meaning that all replies to your PC must be sent to port 6112. This is also called the source port.

When the packet travels through the router, the router has the right to change the source port even though it is not desirable. Your router uses this right. Most other routers do not.

Normally, this behaviour would not cause trouble, but unfortunately GPGnet has a rather bad network implementation where the changed source port prevents you from getting any benefit from forwarding port 6112.

Instead, your connection have to rely on another technique called "NAT traversal" which "exploits" a flaw which can be found in a lot of routers - with the exception of yours...

So in short:
A less than optimal network implementation in GPGnet meets a less than optimal network implementation in your router, and this causes problems which can be solved by both GPG and the router fabricator - but probably not by you.


If you cant get into hub manager (which I assume is some kind of management software which came with the router), and you can't get into the administration web page of the router, you will probably have to reset the router. But I do not know this particular router, so I can't know if there are other ways to do it.

thanks matey for the very helpful info, i tried reseting the router but still no joy so il try reinstalling it again tomorrow and see what happens.

thanks once again

right i managed to get back into the hub and changed the port settings and im running in DMZ also.
And everything is fine i ran nattrace all ok and conntest also ok.
seems like the problems are solved, and my browser is soooo much faster at loading its made all the difference

huge thanks to everyone who supplied the info above

Bah!!! opened all those ports and nothing
can connect to 1 or 2 ppl and even then i get a Nil ping on them, Use my Linsys router i don't have problems(can't use it now as Virgin Media not in my new area)

using BT home Hub and i've had no end of problems lack of signel stregth

There are too much people have this problem including me.But i find the answer at here.Thanks.

Hi,

This information has been moved to the first post at the begining of the thread.

You can view it here in a new window.

Thanks, Andrew.

i have had HUGe problems getting supcom to work with my BT homehub.

working now - thx Andyr2005

Tuff

Hi, TuffTee,

For mine and everyone elses benefit, could you please tell us what from the above suggestions resolved your problems.

Thanks, Andrew.

Hi,

Is this now working for anyone else after the above information was given, if so, what part of the information resolved the problem.

Thanks, Andrew.

Must be talking to myself again then.

Hi Andy, had major problems with the homehub and supcom, resolved now by the 1st telnet command you gave out, thanks!

Leaf

Hey Andy Thanks alot your awesome Have not tryed the yellow code yet but this seems to get 90% of my games working Thanks alot Good to see someone from BT who has a sense of Direction

Out of curiosity, could you run the conntest program mentioned earlier in the thread ( http://supcom.hacked.in/stuff/conntest.zip ) and post the result here, so we can see the difference.

Thanks a ton andy!

Hi,

Well glad I could be of some assistance to you all, at least someone at BT doesn't give up until something gets done .

Thanks, Andrew.

PS: For users not able to telnet on Vista, please do this: